Tips on Renting a Limo

Published: 29th March 2010
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Another aspect to bear in mind when searching for a limousine for your event is reliability. Stretched limousines are expensive to service and repair which inevitably results in some operators attempting to delay repairs until the last possible moment. Unfortunately poorly maintained limousines are notoriously unreliable. Whilst it is reasonable for you to expect the limousine operator to be diligent in such matters, it does not necessarily follow that they are and it may well affect your hire! In many cases a cheap hire really does result in a cheap service. Listed below are some useful questions to ask of your limousine operator.



Questions to ask Limousine Operators



How long have you been in business?

How many vehicles do you have?

Where are you based?

How old are you vehicles?

Where can I view your limousines?

Are there any minimum charges or hire durations?

Are you a full-time limousine operator?

What does the price include (VAT, Drinks, Gratuities etc)?

What contingencies do you have if the limousine breaks down?


What guarantee do I have that I will receive the limousine I have chosen?

Do you have the appropriate private hire insurance, can I view it?

Will I receive a written confirmation of the price?

Do you provide a booking confirmation with the itinerary and price included?

What payment methods do you accept?

What is the deposit and when is the balance due?

What livery is on the limousine is it discreet?



Questions to ask Brokers



What does your accreditation or approval process consist of?

How often do you complete this procedure?

Will I be able to see a copy of the last report for the company I book with?

How can I be certain that I will receive the limousine I ask for?

Do you provide any guarantees regarding operator reliability?

Will I have to pay any extra if I use your service, either directly or indirectly?

Who do I pay?

How can I be certain that you are truly an independent service?

Can I be sure that my email address will only be used for the purpose of a quotation?




None of these questions are unreasonable and no professional limousine operator will have any objections responding positively, however, if you meet with resistance or the answers are evasive, it should be a case of caveat emptor or ' let the buyer beware'.



In summary:



Prepare your questions in advance

Know who you are dealing with (Trading name, physical address, landline number etc)

Don't be frightened of asking probing questions.

Insist on viewing images of the actual limousine or visit the premises

Get everything in writing, the quotation and the itinerary

Make sure you are comparing on a genuine 'like for like' basis

Consider hiring your limousine mid-week, where significant savings can be gained

Never be tempted to decide on price alone

If in doubt, keep searching!



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